Welcome to Our Store

Thank you for choosing to shop with us. Your satisfaction is our priority, and if for any reason you are not happy with your purchase, you are welcome to return it for a full refund, an exchange, or store credit.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • The item must have proof of purchase such as receipt or invoice.
  • Unique custom made items are not eligible for return.
  • Items that connected to plumbing are not eligible for return.
  • On all return items there will be a 20% restocking fee.

Refunds

To initiate a return process please email our customer services at atlequipment@gmail.com to obtain a return merchandise authorization (RMA) number. Once you receive a RMA number, pack your item in the original package and ship it to ATL Salon Equipment Supply, 2595 Mountain Industrial Blvd. Suite 4, Tucker, GA 3084.

Once we receive the return item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund once we complete the inspection. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within 5 to 10 days, depending on your card issuer’s policies.

Shipping Information

Atl Salon Equipment Supply utilizes FedEx Ground and Freight services for shipping. We have ground and fright transportation systems. Next day shipments must be placed before 1:00 P.M EST. Orders placed ground and freight will ship the following business day, it may take between 2-5 business days. We prefer expedited orders to be placed over the phone to avoid delays. We offer priority and economy FedEx services. We leave that up to the customer to make the decision. Remember, expedited shipments may incur extra charges. We do not have standard shipments to Alaska. However, we may expedite shipments upon customer request.

Freight Shipping VS Ground Delivery

Freight delivery usually is available on pallets and is shipped on trucks. Ground delivery typically involves smaller boxes and is shipped with FedEx or UPS.

For shipping and handling questions, please call @404 375 1863 or 404 578 2073.

We do not offer cash on delivery services. We do not do any re consignments. All our transactions must be paid before scheduled for delivery.